Contact Us

Backyard Telescopes customer service hours are Monday through Friday, 10am to 5pm EST.

CALL US

1-888-404-7166

E-MAIL US

Please contact us using the form below and allow 1-2 business days for your response. We can help answer any questions about our refracting telescopes, shipping, returns, etc. Please explain in detail the issue you may be experiencing and provide your email address, and order number so we may assist you! We recommend adding support@backyardtelescopes.com to your email contacts or allow-list to ensure that you always get our emails in your inbox.